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Phoenix Instant Messenger-Step
by Step Instructions
FOR THE
UNSKILLED COMPUTER USER? If you are not a skilled computer user we have prepared a step by step
illustration of the download and set up process. It is simple.
(Below).
NOTE: You will see Phoenix
Messenger or DeskTop Alerts-They are they same thing
STEP BY STEP
INSTRUCTIONS:
Fill in the forms and follow the instructions as the come up.
EXAMPLE FORMS
DISPLAYED - DO NOT ENTER YOUR DATA HERE-THESE ARE DUMMY FORMS TO HELP YOU
SEE HOW TO DO A SIMPLE, QUICK INSTALLATION.
NOTE: Be sure to
SAVE the USERNAME AND PASSWORD you enter here as you will need them later.
1) Click on
This Link: >>>>>
Mercury Messenger
2) Follow
the prompts...it's simple..
Be sure to save the USERNAME AND PASSWORD that you enter as you'll need it
later.
-
Username: We recommend using your Phoenix System USERNAME
-
Password: Recommend using the same PASSWORD that you
use for The Phoenix System
-
Password: Re-enter your password to assure that
it is correct
-
First Name: Your first name
-
Last Name: Your last name
-
E-Mail: Enter
the same E-Mail address as you have on file at Phoenix
NOTE: Be sure to
SAVE the USERNAME AND PASSWORD you enter here as you will need them later.
3) This
appears on your screen: 
4) Check
your e-mail.
It looks like this. Follow the
instructions in the e-mail.
5) You
will see this next on your screen
when you click on
http://www.mercurymessenger.biz/download/AlertSetup.exe It's ok to click on RUN.
As it says in the E-MAIL you received:
"The first time you run the alert software you will be asked for the
following information: Your Username and Password that you had
entered at the beginning of your registration.
6) You will
then see this:
7) You will
then see this. It's ok to
click on RUN.
If you see an error message of some sort
that this program was not installed correctly, wait a minute and continue;
it was installed ok.
8) You will
then see this. It's ok to
click on Install.
Note: If you had a
previous installation of this software and are unable to obtain verification
of your Username and Password you will need to go to your Control Panel and
remove DeskTop Alert Software. Then, start over at step (1) above.
See
Trouble Shooting
9) You will
then see this. It's ok to
click on Finish
That's it... you are installed.
10) When installation is complete you will find a
small Radio Antennae in your ICON TRAY in the lower right corner of your
computer. If you don't see it click on the blue ball with the left
arrow in it; it may be hidden.
NOTE: If you are not
successful with your installation please click here >>>
Trouble Shooting
Thank you for
taking the time to set up on this exciting, new and innovative way of
developing better communications on the internet.
NOTE: If you are STILL not
successful with your installation please drop an e-mail to
support@thephoenixsystem.com as
we're tracking this very closely and will be
back with you asap.
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